I HAVE MADE SEVERAL COMPLAINTS ABOUT SOFOLOGY AND NO ONE HAS THE DECENCY TO RESPOND TO ANY OF THEM. I HAVE PURCHASED A SOFA FROM YOU AND KEEP BEING TOLD TO LOG INTO THE ACCOUNT WHICH ONLY TELLS YOU TO CALL THE CUST SERVICE NUMBER. YOU HAVE TO WAIT WELL OVER AN HOUR ONLY FOR A RECORDING TO TELL YOU YOUR GOING UP IN THE QUEUE INSTEAD OF DOWN THE QUEUE. I WAS GIVEN A DELIVERY DATE OF 28TH MAY, SO MY OLD SOFA WAS COLLECTED ON THE 27TH MAY. TODAY IS 29TH MAY AND I HAVE NO SOFA TO SIT ON. MY 89YR OLD MOTHER HAS NO SOFA TO SIT ON. IMPOSSIBLE TO GET THROUGH ON THE PHONE AS I DO HAVE A JOB, SO I CANNOT KEEP WASTING TIME HOLDING TO BE TOLD IM CALLER 28 FOR 30MINS TO THEM BE TOLD IM CALLER 30. WHERE IS MY SOFA?!!! IM AM SO ANGRY WITH SOFOLOGY. I WANT A FULL REFUND OF ALL MONEY PAID YOUR CUSTOMER SERVICE IS DISGUSTING. FUNNY THING IS I CALL THE ORDER LINE AND THAT IS ANSWERED IN LESS THAN 10MINS BUT NOW YOU HAVE OUR MONEY IT IS IMPOSSIBLE TO GET THROUGH TO ANYONE!