The customer service is nonexistent. My couch was to be delivered and didn't turn up. I call, email, use the chat feature and could not get a single person on the other end. After hours in queues I got through to a human on day 3, they could not help as the system is down and no manager is available. They will call back ... they never did. This has happened twice in the last 2 weeks and I still don't have my sofa but I have paid in full for it.
I wouldn't wish this company on an enemy. It is absolute trash.
3 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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