Got my 4 hour delivery slot and even got a call from driver to say I was the next delivery. I then got a phone call from driver 10 mins later to say he didn't have my sofa. Tried to go to store to get zero help from the manager who just looked at me with a blank face and said they can't help they are just a showroom. I then spent all day trying to get through to customer services, 4 hours in total, to be told they couldn't do anything either and someone would ring me tomorrow. I highly doubt anyone will as someone was supposed to ring me yesterday to cancel my delivery. Instead they let me believe it was coming and take a days holiday!