One of the worst experiences of shopping in my life! After waiting 3 months we got our delivery date for 7th July AM slot. I waited in all morning but no Sofa arrived. I rang customer services, was in a que of 30 callers and was disconnected after 30 mins. I used the online chat but no one even responded. I emailed and eventually got a reply saying they would rebook a delivery and contact me to confirm but this never happened. Then that afternoon a sofa arrived. Not the two sofas we ordered and paid for, just one. No explanation as to why or if/when the other was arriving. It has still not arrived three weeks later. I am now using the Consumer Rights Act 2015 to get a full refund.