Sofology must employ a grand total of 1 person on their ‘call centre’. Always more than 1hr wait time.
What a farce.
Cancel a delivery with no notice. You get a call from them that rings exactly once before they put down. Ask you to call them back immediately 😂.
Their complaints team doesn’t respond at all, never mind to their published 72hr SLA.
Boggles the mind. But hey, they’re sitting pretty with customers’ money. Whilst we’re not sitting at all.
3 years ago
Sofology has a
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