Avoid this company because they don't care once they have taken your money.
Finally had our sofa delivered after 3 months. 6 months into having it we are experiencing one of the sofas squeaking, it's embarrassing! They sent out an engineer who wrote his report and that's the end of that! They won't do anything to else about it as the engineer said there was no fault LOL
We are still in a 2 year warranty which they haven't even considered. The after care team are absolutely useless and unsympathetic, they don't go that extra mile to make sure cases are resolved within our rights. Lauren from Product Support was useless and very repetitive in going on that they won't help. After they have your money they don't give a ****
3 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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