First time sat on the sofa it
puddled within 10mins and will not smooth out. They eventually sent a technician and he said that it is not faulty. Went back to store
and salesperson looked at picture and said that is a manufacturing fault. She sent an email asking them to phone me but still no response from them. Sent loads of emails but they don't reply to them and trying to get through on the phone is impossible. Service is absolutely disgraceful.
3 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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