I have experienced the same problems as everyone else. Lies, Lies and more Lies. Sadly everyone who works for this company is rotten to the core. * It upsets me reading all the reviews. I placed my order early April. The first time it was delivered It was wrong material. I refused the order. Later the same day I received text saying my order would be with me the next day. 6:45am the van turned up without the 2 sofas and arm chair. I had already paid in full. Like everyone else. At first I couldn't get through on phone. 2 hours wait. I started ringing at 8:30 Option 3 this worked. I also started going into the shop. The response to my emails, was useless. It was nightmare, I went into the shop I told the Manager this making me feel ill. He showed no compassion. 'I told him' I’ve had enough’ ‘It was fight back time’ if I was going to lose the money I wasn't going to sit back and be ripped off. I told him ‘I was going to come back into the shop the next day and refuse to leave until my money was transferred back into my account. The manager told he would phone the police and get me arrested? ‘I explained that's exactly what I wanted him to do. I told him I intended going to the News papers T.V. and trading standards. I also emailed the company of my intentions, Follow up by 8:30am phoned call. Whilst I was on the phone the money was transferred back in my account it would take 3- 5 working days. To my surprise a few days later the money was transferred back into my account. This company should not be allowed to trade.