DO NOT USE SOFOLOGY. Same as most other customers. Paid for sofas, delivery day came in July, only 1 sofa delivered. 2nd sofa missing. Left to chase up, hours and hours on the phone.. emails, webchat ignored, fobbed off, lied to. My sofa wasn’t sent from the manufacturer, to, it is lost in the warehouse, now back to its with the supplier… but that’s it. How does that help… 2 months since it wasn’t delivered. The only contact is via me sending complaint after complaint…. Just to be fobbed off with “they are looking into it”. I have no sofa! I have 1 “love seat” for a family of 5. How is them looking into their failed delivery helping me?? I want a solution, I want to know my sofa is being delivered on #### date… Or…. As I have told them, with no response… a REFUND. Please don’t ignore these reviews. Do not buy from Sofology. Stressful and upsetting is an understatement.