Very, very poor customer service with no updates on when my order will be fullfilled. Only way to try to get info about my order is queing on the telephone over 2 hours and I still dont know anything apart from I know my furniture is sitting in the Basingstoke warehouse and no one seems proactive to get me any update when it will be delivered which has been sitting there since May/ June. My online view of my account is not visible to me as they entered my email address incorrectly and apparently no way to correct this I was told. Delivery people told me clearance furniture will have damage (small tears, chips in legs, dirt) I will have to accept and that it is not just old stock. Unfortunately I love the pieces of furniture and just want this hassle to end. I could never take money from a customer and deliver it part of it broken and part given no update as when I can expect yo receive it for months. No reply to many, many calls, emails, webchats. Just aweful service and experience with Sofology.