DO NOT BUY FROM THEM
I hate to leave this review - but buyer beware! We had a sofa delivered in December 2021 and it had many faults and was well below the standard we expected - it's not 100% usable as of today as one of the sections does not have any feet attached to it and the seat base is broken do cannot be sat on. Customer service agreed to replace the whole sofa a few days after we reported the faults.
As of September 2021 we still have not received the replacement. I have made contact with Sofology numerous times and each time am fobbed off by being told that it has been escalated.
This was an expensive sofa and I am so so bitterly disappointed with both the quality of the product and the lack of service we have received.
3 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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