For the third time I stayed at home awaiting my delivery. I received an e mail and text saying it was coming today between 7.45 and 11.45. It is now 2pm and still not here - no call nothing to tell me what is going on. So I am holding on the phone as the chat line is not responding. I have now help for one hour thirty minutes and I am still 18th in the queue. I have never dealt with such a terrible company in my 65 years. No customer service no help no communication absolutely hopeless. I regret so much ordering from them. Please forget buying anything from them they are a disgrace.