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C
Terrible customer care! After ordering our sofa on May we had several emails from sofology stating it was going to be delayed which is fine and we have been really patient and understating however it’s been months now and we’re currently having to sit on camping chairs - which is very uncomfortable. We emailed and no one responded so we decided to ring up and they said we could get a loan sofa - perfect right?! NO!! We’ve ordered it twice and they never showed now no one has contacted us regarding another loan sofa! Honestly this is absolutely terrible service, pretty much the worst we have ever encountered! AVIOD!
3 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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Alice, Customer Support

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