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Anonymous
Complete joke. Happy to take my money but then not deliver my sofas. Impossible to contact them - lines hang up or you wait on hold for 2-4 hours. Webchat and emails go unanswered. When you do eventually get to speak to someone they are quick to say they’re sorry and understand but are completely unable to help. They just say a ticket has been raised and they have escalated it. Well they have done that every day and nothing ever changes. Still no sofas. Have raised with trading standards.
3 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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