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Ellie
Do not believe what the store salesman tells you. We was reassured that once we place our order, which was bad in summer time 2021. That we could ring the customer service team and get the delivery date moved forward, once we got a move in date for our new home. When we finally got a date I rang the customer service team after waiting over 2hrs each time on hold, they was very rude and reassured me that I won’t be getting my delivery until December 2021. They tell you to use the online chat service which they provide as it’s meant to be “quicker” and that even took 3 working days for them to get back to me. I would never be using this company ever again!
3 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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Alice, Customer Support

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