Worst company by a country mile. Bought sofas at start of June. Spent a lot of money. Delivery date pushed back from Sep to October to November. Customer services is non existent. Over 3h wait time to be told absolutely nothing on delays and failed promises. After 4.5 months given delivery slot. Stayed in all day, arranging family to come up and paid extra for childcare. No delivery despite being reassured that the delivery van was on route and “stuck in traffic” on numerous occasions throughout the day. Next day no call back. After long wait I was then informed that the delivery van was not out to deliver sofas as they have not been time stamped and therefore still not been built. You can imagine how I felt. An absolute shambles. Cancelled my order by going in store. Managed to get a full refund at least. They should not be allowed to trade. An utter disgrace of a company. A number that works to get through without spending 3h on hold is the delivery number 020 3738 8875. They have access to notes and can update you (if you believe them)