DO NOT USE SOFOLOGY Just because they have Owen Wilson on their TV adverts and charge high prices, dont be fooled into thinking they're a reputable high end company, they are a SHAMBLES! Ordered our sofa in the clearance section purely because we didn't want to wait 22 weeks for delivery, we settled for the colour that was on sale and our sofa was delivered (not straight forward as i kept getting texts to say i could book my delivery online but i wasn't given any options on My Sofology to do this! Eventually it was resolved with numerous phone calls). Sofa arrived, the following day we went to put it together and noticed one of the terminals was missing! After speaking to 2 people on 2 different occasions i was told they're trying to locate the missing part from their warehouses. 3 weeks on and no missing part has been found, we are paying £52 a month for this sofa which is incomplete. I have been told if the part cannot be found the only 2 options are for a full refund and collection of the sofa or we pay the extra to have a brand new sofa (which would then come with a long wait time!) either way, we don't want anything to do with Sofology now and unfortunately have to find a new sofa and wait weeks for delivery :( will be advising anyone I can NOT to use sofology!! Hideous customer service.