Read Reviews Before You Buy - AWFUL CUSTOMER SERVICE Here is the thing, there are many reasons for 5 star reviews on this site, the main one is when going in store the staff are excellent, very helpful and offer excellent advice. When you leave they ask you to leave a review, if you dont you get many reminders on email. The reason for this is now clear, once you leave the store they have the worst customer service I have ever experienced. When my delivery date approached I was called telling me my sofa and chairs were all delayed by a couple of weeks. My delivery date finally came but I was missing a chair, this is when the nightmare started, if you can get onto the queue to a customer services agent, and that is a big if, there is at least an hour wait, the first two agents said they would look into it, never came back, the third time I waited over 2.5 hours for someone to answer the phone, by this point it is over a week since my delivery. I finally get a new delivery date which is another 2 weeks away. Again the morning comes, get as call this time telling me that they have now lost my chair and if I want it I have to re order with at least another 16 week wait. I just got my money back and gave up. I understand there are issues at the current time but this is just awful. Oh not to mention no response to emails either. I went into a store and complained to a manager, saying I would leave negative reviews, his response was it will make no difference, look at all the online complaints already, he is right, there are literally thousands including facebook groups. I did not do any research on this company before I made my purchase, what a mistake. Please consider seriously before you make your purchase, the products are great, the staff in store are excellent. IF THERE ARE ANY ISSUES YOU HAVE HAD IT, IT IS IMPOSSIBLE!