We have been waiting for our sofa since June. We opted to have a loan sofa in the time being, after waiting on hold for 4 hours on the phone. They have cancelled our sofa's without notifying us, while we have taken days off work to wait for it. Then they sent us one sofa too large for the corridor, we notified them on the size (bearing in mind the sofa we actually ordered are the correct dimensions) and the following week sent ANOTHER sofa too large. We have received no updates on when our actual sofa will arrive, no responses from complaints and customer service do not seem to know why/when/what is happening with our sofa. 7 months, and I imagine we won't be receiving before Christmas. Unprofessional company, especially when spending so much money on a sofa, I would expect much better.