Terrible company. Do not buy from here.
Waited over 7 months for a sofa and chair. Had the delivery date changed multiple times. Eventually brought the sofa but said they had ‘lost’ the chair.
No contact from them on the missing item, I had to chase a number of times. Was sent another delivery date. On the day I called to check when they would arrive and was told I was first on their list of delivery. No show. I had to chase and was told it was my fault for not being in (when we were and have video evidence of no delivery). After waiting another 3 days for answers am finally told it was ‘lost’! Utterly ridiculous - either the chair arrived from supplier or it didn’t. No explanation and only empty apologies.
Incredibly fed up and given other reviews feel thankful that at least I got the sofa. Never want to deal with this company again and will recommend the same to all friends and family. These are expensive items and the least we should expect is honesty.
3 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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