We bought our sofa from Sofology Paisley, fully paid items, delivered a month later, missing item no correspondence from Sofology, I have been chasing them for weeks. The corner sofa was assembled incorrectly, there has been no attempt to rectify this. Store keep saying that customer services deal with everything. Customer service don’t answer the phone hours of waiting. Perhaps a solicitor should deal with the matter as they are not bothering with my emails or phone calls. Worst experience in buying furniture. Delivery men were incompetent, they were watching videos on phones to figure out how to assemble the sofa, and refused to wear shoe covers they said they would leave the items without unpacking and assembling if we have a problem. Consider buying from a reputable company who offer quality after care.
3 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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