We have order sofa in the shop on 1st August. We have been advised that it won’t take longer than 6-8 weeks for the sofa to be delivered. We have received sofa on 11th December and one part is missing!!!
In a mean time we have tried to call customer services, and staying on the line for 2 hours each time for a call to be picked up no answers were given! On the website under our order delivery date was change 3 times!
Today we called to report missing part and after staying on the line for an hour lady picked up the phone and dropped the line!! No one called me back!
Honestly worst experience ever!
If you want smooth furniture delivery don’t go to sofology!
3 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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