If I could give zero stars i would. After months of chasing, going to store and calling our sofa never arrived. Each customer service assistant in the Enfield store all told us something completely different everytime. After many delays we got told it had arrived and we could pick a delivery date. Perfect delivery date is here to be told 25mins before the delivery it had been cancelled.....reason for cancellation of the delivery is because they LOST the sofa in the warehouse, what nonsense is that it is a massive sofa. How they are still operating as a business is beyond me.