Do not touch this company !!! Absolutely awful company , all smiles in the showroom but after sales is disgusting, L they ignore you and just respond with nonsense generic replies that don’t answer anything you have said. I never got my sofa but I think I was lucky to cancel and get a refund looking at the horror stories of the quality of what they are chucking out. They finally responded to me with in minutes of me requesting a cancellation the rest of the time they ignored me. They came out with the excuse of they mistakenly hadn’t responded but my complaints where being dealt with behind the scenes. Save your money and unnecessary stress and go to another reliable company , just do research first ! If I had of known the things I know now I wouldn’t have stepped foot in a Sofology store. I can’t see them lasting much longer if I’m honest.