I have spent 10k in 18 months with this company. Lovely showrooms and sales staff who promise the earth, even the sofas are good - but the customer service is the worst I have ever experienced anywhere in the world. Order delayed and delayed and delayed. Finally turns up with love seat, care kit and glides missing. Told I'd be contacted in 24 hours, nothing in 3 days. Waited an hour on phone only for miserable lady to cut me off. 3 contact forms sent, no response. Ignore the good reviews on here, they invite you to review when you have ordered. Delivery and customer service is an absolute joke. Staff are disenchanted, theyve turned off reviews and comments on Facebook and Instagram. Absolute shambles of a company and deserve to go out of business.