The worst company we have ever dealt with shambles customer service had our money £4096 and told 16 weeks delivery time we was contacted to say out sofas ready for delivery they brought one but not the other nevertheless it’s was damadged so we sent it back no sign of the 2nd one contacted the customer service hrs on the phone to rearrange the delivery of both sofas again no sign of the second sofa we said we hadn’t paid for a second hand or damadged sofa no we was tod it’s a new one fast forward to this Wednesday just gone sofa delivery again the first one no sign of second one again same sofa damadged sent sent it back I have demanded a full refund although they dropped of the 2 puffs they were supposed to collect them on Xmas eve we stayed in for 4 hrs the time slot to collect them and nothing no email call how this company even function is beyond them as soon as I get my money back I will go elsewhere
3 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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