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Anonymous
Bought a linara sofa from sofology. Almost immediately we had sagging problems. Sofology have sent out two experts(term used wise) to assess. Both didn’t sit on the sofa. Both turned sofa upside down and said webbing ok and left. Sofology won’t send anymore people out to look but said I can do my own report if I want although I doubt it will do any good. I even said I would have the one in the Doncaster showroom as that one seems fine, but not allowed that one. So I have said I want a repair or refund as sofa is not fit for purpose but sofology don’t want to know. I would avoid these clowns at any cost.
2 years ago
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Sofology has a 1.2 average rating from 1,646 reviews

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