The quality of your sofas is extremely poor and I will never purchase on your products again. I have had my sofa since 2019 and the handle of three-seater is discolouring. We are talking about a leather sofa in a house where there are no children, no pets and with only the two of us always busy at work and hardly ever on the sofa, this is a very poor outcome. I have just called your Customer Service to be told that we have to pay for any intervention needed. Absolute joke! And not that I am surprised as I have heard a lot of stories from family and friends about how poor the quality of your products is, just as poor as the aftercare offered by Sofology. Never again! Last year we had to call again as the foot rest of the two-seater gets stuch every so often and we were told that nothing is wrong.. again.. We spent nearly £3000 for those sofas. Absolutely disgraceful!
2 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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