Having ordered a suite in October 21 , Sofology rang me in February 22 to tell me part of my order was with them but the full order would be April 22 . I expressed my dissatisfaction at this and was told I could cancel if I wasnt happy . After processing the cancellation they told me there was a 30 percent cancellation fee . I told them that I wouldnt accept this and that I would see them in court . I have now received a full refund . My wife and I are very disappointed . We were splashing out on a 5K suite , which is alot for us to spend .After reading the other reviews though , I think we had a lucky escape . Dont waste your time using Sofology, use a reputable company .