Purchased a Sofa, Delivery Guys couldn't get it in my Livingroom despite them managing to get it in my House and now charging an absolute fortune for me to replace and even more if I want my money back and I wasn't told this at time of purchase instore! Ibwas told they would send it back to depot to modify which then I had to call days later(yet again, they never kept up communication) to say they couldn't do this anymore. This was my Mum's money she gave me before she died last yr and I am sat with nothing and now I have to pay to exchange or money back. I told instore I was on the spectrum too and that they need to tell me what I need to know about the purchase. They didn't tell me about charges nor told me the Sofa dosn't break down, (I didn't know that) but they told customer service they did, I have a witness too as I need someone with me incase I don't undeestand what is bei g said
2 years ago
Sofology has a
1.2
average rating
from
1,646
reviews
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