Waited 18 weeks for new sofa which arrived in February. Delivery men damaged sofa when taking the packaging off. Complained and was compensated for this plus reorder of sofa. Waited a further 15 weeks and the sofa arrives today but the wrong size has been ordered. Absolutely gutted is an understatement. Told no further compensation for yet another fault on sofologys part. Awful customer service. Now to wait another 15 weeks for the correct sofa to arrive. If I could give this review a zero star rating I would!!
2 years ago
Sofology has a
1.2
average rating
from
1,641
reviews
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