Sofa delivered faulty. Standard of finish terrible, cushions/padding almost non existent. Service rectification team never called as promised. Went back to showroom to show photos of sagging leather after 10 days of owning the sofas. Staff advised us to reject as faulty. The showroom model was perfect, comfy, looked very classy. That’s why we ordered. Showroom staff unable to help and advised us to deal direct with customer services. Not one phone call returned. No solution offered to substandard products. Quite frankly shocked at this companies lack of communication. Would definitely not recommend spending a single penny with this company. Showroom demonstration models are beautiful and ooze quality and comfort, what we received is cheap and tacky. Very disappointed but appalled at lack of customer service.