Worse ever experience. It has been exactly two month and 10 days since we have been waiting for our sofa and still not here(some say its lost in one of there warehouse,some say it has been delivered to your local depo now and we will call you in afternoon to book a date,some say its a shortage of foam.(although they have promised us deliveries up to 4weeks max as your choicen sofa is already a cancellation order from someone else): Since last month we have been on the phone with them to chase it up, and each and every person we speak to (4hrs & 43min total conversation over the phone)gives us different answers and promises. No one seems to know where the sofa is and when we ask them for the refunds they are not giving us a penny as they say its none refundable and you will have to just wait,and there is nothing we could do about it. Do not buy any sofa from them as they hold your money rand some ,then they will make you wait as you have no other choice.(even when you ask them to put you through a manager:they won’t).we have done numbers of refurbishment (roof tiles,plastering,electrical ,paint and decoration and none of them was as bad as it was with sofology). Very very very bad experience. Never again.