Ordered a sofa in December, a very pleasant experience, thereafter a total shambles! Received a text message on 30 Jan to advise that the sofa would be delivered on 07 Feb, then received an email telling me to clear the room and route to the room into which the sofa is being delivered, so I and my wife did as asked. 10.30am this morning (07 Feb) had heard nothing further so called you, apparently the sofa is still on the ship and I'm on a list of people that they were going to get around to calling today (the day of delivery) to tell me that the delivery had been delayed because they did not know the sofa was on still on the ship until late last night, Rubbish!! Do you think I was born yesterday, your drivers don't turn up in the morning, wander around the warehouse to find the products to be delivered that day and then load their vehicles. Your warehouse management and dispatch systems know where all items are and prepare loads well in advance of the morning of delivery (or the night before). To add salt to the wound you then tell me that you do not book deliveries until you have the product. How on earth did you receive the product on the 30 Jan to book the delivery on that date, only for it to find its way back to the ship??? Lies and more lies!!! I have wasted my time clearing a room and hallway only to have to put everything back, because Sofology did not have the common courtesy to tell me that they could not meet the delivery date that had imposed upon me (yes you don't get asked if the date works for you they simply tell you they are coming (or in my case they tell you the date on which they are going to waste your time)). A complete shower! A previously happy customer who is now a very upset and angry one, who will not use your company again!