DO NOT BUY!
They said intially that it will be delivered within 3 weeks over the phone whilst placing the ordered, they really did sweet talk us.
They lied to us they extended our order from 3 weeks to then 6 weeks then 7 weeks, no emails, nothing we had to call to confirm this. I checked if they had the right details they did. They got £3000 from us and we still don't have a sofa.
We emailed and chased for 4 days they lied said its at the depot when finally on the last day we asked to speak to higher up they chased up on the order, the order wasn't at the depot.
The reply we got was "supplier is on a summer shut down" so we don't even know if the order is made.
Horrendous company. Should have spent more money and got a west elm sofa, at least they deliver and stick to timelines.
4 months ago
Sofology has a
1.2
average rating
from
1,641
reviews
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