Sofology sent me a damaged sofa... and some brown paint I made an order with Sofology and was told it would be a 14 week wait for the sofa. After 14 weeks I was not contacted at all and had to chase them to get it delivered. When the sofa was delivered there was damage to the right side. I was told to contact Sofology support, which I did immediately. I was told by Sofology that a "technician" would contact me to resolve the issue. Again, no contact from the "technician". Instead, a day later, Sofology sent a small bottle of brown paint to me by post. The sofa is not discoloured, it is damaged. I made this very clear several times to them. I paid over £1000 for a brand new, leather sofa. After a 14 week wait they have sent me damaged goods and instead of arranging for a replacement they just fling some paint my way and then continue to ignore my support requests. This is after the incident that happened below with assuring me the sofa would fit (and it didnt)