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Gillian Mason
Everything worse service I have ever had. Ordered sofa over 9 weeks was due for delivery 4 weeks after ordering to be there was a problem was the it would be delivered 2 weeks later took a days holiday van turned up but the sofa wasn't on the van drivers didn't know where it was phoned customer service to be told sofa,was in London. After this was promised sofa would be delivered 12th may. Was sent email to say it was coming. Day came and went still no sofa phoned them again to be told part of my sofa had been delivered to another customer in London. They have now had to reorder the sofa and don't know when my new one arrive. All this time I have been sitting on bean bags.. I've phoned and emailed them so many times I am so stressed out by it all. I asked that their finance department call me as except some form of compensation. Still nothing
6 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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