0 out of 5. Leather quality appalling...looks like I have had it 10 years despite it being six months old. Cushions failed so we are practically sitting on the floor. Two repair visits booked which they didn't show up to after which told wrong parts ordered. Have to have 5 seats repaired in my own home customer service appalling, contact centre a joke and still waiting to speak to a manager after six months. Ombudsmen also pointless insisting I have to have repair. If this company had any credibility they would attempt a resolution to customers satisfaction but they simply don't care. Prices 4x that if competitors.. the latter of whom provide superior quality and customer service. I am an extremely tolerant buyer who never complains. Be warned.