Do not buy from this company their in-house managers and customer service team are an absolute disgrace the worst ever.
Very expensive sofa purchased to then find out it was faulted trying to contact some in in after sales was an absolute nightmare which resulted in numerous visits back to the store to be given no support at all from managers shoulders shrugged and advised go see ombudsman. 6 months later following 6 attempts of botched repairs see attached photo.
Eventually after a long frustrating battle a partial refund was given but still ended up out of pocket. NO communication from these people, lies regarding repairs the technician is an out body and didn't have a clue what he was doing. The CEO could not be bothered to reply stay well clear of this company.
6 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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