Sofa was delivered damaged and the delivery drivers damaged it further with a stanly blade and by dragging the sofa over gravel. It was eventually dumped on my drive and I was told by the company and the driver that it could not be taken back so I would have to take it into my house and await a resolution. I had to pay workmen to come and take out my window to put the damaged sofa into my house. 4 weeks later I am still waiting on a resolution after numerous phone calls and promises of calls back from managers that never happen. The only thing I have been offered is a credit note to use in store to purchase another sofa from them which I think is completely unacceptable. This is the worst experience and has completely ruined moving into my first home