This company is shocking. Order 2 sofas and chair and foot stool over 8 weeks ago. Today they delivered and the 3 seater is missing. Told by driver that customer services will call. They call and say we have to order another on it is a 12 week lead time. They knew this was a problem one week ago but didnt even bother to discuss with us just delivered. Now all my other furniture will start to fade and look weathered before one sofa even arrives. Customer service tell me they are being reasonable when they offer to loan me a sofa and compensate me by £50. My questions around other furniture wearing and fading are ignored. This is what happens when you pay nearly £5k to this company. Avoid avoid avoid