Sofology sales-people mislead customers into submitting a 5 star review on Trustpilot at point of sale when in fact customers should reserve final judgement until they have actually taken time to use their sofas. Mine, as numerous other customers purchases did, sagged, creased and looked deflated within a few weeks of use which Sofology try to fob off as being badly maintained by the customer when in fact their products are sub-standard imports from China. The showroom sofas are of far superior quality and used to lure customers in. I got fed up with their atrocious and aggressive aftersales team, skipped the Furniture Ombudsman and filed a small claim against them. Within a day they contacted me to arrange a refund and collection. They sell overpriced, imported tat made of sub standard leather and filled with cotton wool.