Sofology are the worst company i have ever dealt with.there customer service is shocking .are replacment suite was delivered after waiting another 12 weeks,it was a nightmare getting it replaced,then the delivery men one of then had no idea how to lift furniture in the process my wooden floor got damaged in several places,they walked out of my house and said nothing disgracefull, i saw it has soon has i walked in i phoned the drivers and told them what they had done they didnt care just said head office will sort it,i couldnt get throgh to customer service so i rang the hanley store where purchased,they were brilliant they conntacted them for me,the good customer service ended there,after serveral e.mails several phone calls,i recieved an e.mail this morning saying that the drivers made a statment saying that the floor was damaged before what liars how dare they my floor is perfect before they stepped into my house ,so they are calling there customers liars,we are seeking legal advice .they are disgracefull .