We bought a Fellini suite a month ago. The quality is shocking. And like other reviews they ask you to review before you receive you suite, which is basically asking you about your experience in the store. Like many of the reviews on this site my experience is replicated. The cushions go flat after sitting on them for a few hours to become uncomfortable . I decided after reading other reviews that I could not be bothered dealing with this company which do not let you speak to them by phone, only by email. I had the chairs recovered by an upholsterer , £180 per chair. He was reluctant to do the job as he said I should not accept the suite. But life's to short , He did a brilliant job. He said the foam Sofology used was of the lowest quality.