I bought two leather sofas from Sofology in July 2017. I noticed a couple of months ago that small pieces were flaking off on one sofa. I contacted them and they said they would send a technician to look at it. By the time he came just over two weeks later large area were peeling. It looked like it had been sprayed and was peeling off. The technician asked how we cleaned it and we advised with their kit. Then got s dry piece of soft cloth and rubbed the settee for 5 seconds. He then took another and asked me to dampen it. He then rubbed this for 5 seconds. He then left. I git a call 2 days later to say they had the report and it was wear and tear. The so called rub test proved this as no colour came off in 5 seconds. I was furious. I asked about the guarantee to be told that it only covered the structure. When I pointed out what the guarantee actually said about the leather having a two year guarantee I git no reply. I put everything in writing to them and have not had a response. I intendctsking the matter further but it won’t be with the so called independent furniture ombudsman that is for sure as reading their responses to others they are worse than useless.