If you want to buy from a company where there is any level of aftersales service I suggest you go elsewhere. It turns out that the three year warranty that we were told about in store is actually one year and now that we have a problem Sofology are not interested. Sofology sent a technician to our house to review the problem and he agreed with me but then wrote a report saying there is nothing wrong so Sofology are not willing to do anything and say all I can do is contact the Furniture Ombudsman. I am now seeing lots of reviews from people saying the same about technicians reports. Worst customer service I have ever had from a retailer. They do not return calls when promised and their "Priority Team" are worse than their standard customer services team. Suggest you spend your money elsewhere.