Firstly, feel very foolish to put my faith in what appears to be a legitimate company. Purchased a two seater settee 10 months ago, after a couple of months it became obvious that one seat was collapsing to one side, which has the effect of tipping you sideways, we were told it was settlement, at ten months Sofology sent a technician to inspect the faulty item, siad he couldn't find anything broken but acknowledged they the seat tipped sideways. We phoned the service line and was told in no uncertain terms because nothing was broken they are not prepared to help us. Buy from this company at your peril.