Poor quality product, mis sold. Do not believe that when a Technician comes it will be of any help they advise you its an independant company😳 do not be fooled they are all under the umbarella group of s**t Sofology. Customer service team no better I requested a new sofa due to the one we bought being unbeliavably uncomfortable after 2 months due to poor foam quality which is now flat plus after each sit we have to as they advise dress the cushions and seats. The adviser Shay Jones with a bad attitude advised “well no we cant do that cos youll not be happy with any sofa” no love just want something good for the money we paid! Its a Mammoth task after each sit down faffing around trying to make it look decent easier to sit in the floor!!! Disgusting standards of customer service please BUY ANYWHERE OTHER THAN SOFOLOGY!
5 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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