We brought our Sofa end October 2019, the stitching is coming loose, and it is so uncomfortable you can barely sit on it, if you do your back hurts! We have contacted customer services and we have waited and waited for over 5 hours to talk to people... We told them we aren't happy but because we've had it three months there is nothing they can do but send a technician out to sort the stitching, I don't want their nasty tacky uncomfortable sofa, their sofa's are not comfortable and not worth the money, I wish we went to Aldiss for a proper sofa. Disgraceful Sofology, absolute rip off merchants. Don't buy from them.