Look elsewhere. They harass you at the start to leave a review on Trustpilot but this only after you've placed your order - its still several weeks before your furniture arrives, so the review request is premature and does not indiciate their overall performance. There's also zero comm's until the point at which they're ready to deliver the furniture, so weeks of absolute silence in between. What's even more disappointing is that in my case the furniture that was delivered was different to what we saw in store. In store my wife's feet could touch the ground when she sat on the couch but not on the furniture that was delivered by Sofology (the width was also different on one). They asked me to send a photo of the height of the seat and the backrest and then promptly told me that the height of the backrest is as per their specifications and "This is not a product or manufacturing fault and we will not be looking at replacing this". Nice. I'll go elsewhere next time.
5 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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